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  • David Richter Talks with Bobby Triplett

Why Serious Fix and Flip Investors Stop Hiring Contractors

June 1, 2026

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Links & Resources

  • Offerpad Renovate — offerpad.com/renovate

  • CompanyCam (photo documentation tool) — companycam.com

  • Simple CFO (financial systems for real estate investors) — simplecfo.com

  • Need to Lead by David Burke (leadership book Bobby's team is reading together)

  • Book a free financial clarity call to get Profit First working in your real estate business: https://www.simplecfo.com/

Show Notes

Bobby Triplett is VP of Renovation Services at Offerpad, a publicly traded iBuyer with operations in 20+ markets across 15 states, where he has led the renovation of more than 40,000 homes over nearly a decade. His team now offers institutional-grade, W2-staffed project management to private investors — from first-time flippers doing two deals a year to clients running 120 renovation projects a month. This episode covers how Bobby built a scalable renovation infrastructure that private investors can plug into without hiring a single employee, and why itemized scopes, fast trade payments, and a culture of accountability are the real drivers of ROI. If you're a real estate investor trying to scale your fix and flip or rental renovation operations without drowning in contractor headaches, this one is for you.

Episode Highlights

[1:03] – Host introduces Bobby and why his renovation model helps investors make, spend, and keep more money

[2:17] – Bobby explains how Offerpad scaled to 100 renovations a month across 20 states before pivoting to serve private investors

[3:09] – How Offerpad's $60–$70M annual materials spend lets private investors access wholesale pricing and institutional-grade service

[4:37] – Bobby describes his client range: from investors doing 2–3 flips a year to one client running 120 projects a month

[5:31] – Why Offerpad Renovate is like renting a sports car: investors get the speed and systems without the overhead

[6:59] – How Bobby built loyal trade networks by guaranteeing volume, fast payment, and relationship-based accountability

[9:08] – The culture of ownership and stewardship that defines how Bobby's team handles mistakes and escalations

[12:52] – Where the model works best: median price and below, investment properties only, no luxury or retail renovations

[16:37] – Why Bobby refuses lump-sum bids and uses fully baked, room-by-room itemized scopes instead

[18:35] – Bobby's core mission: giving investors confidence in renovation so they can focus on sourcing and scaling

[21:08] – The tech stack: CompanyCam for photos, proprietary software for scopes, and a dedicated W2 project manager as the investor's single point of contact

[24:18] – Bobby's backstory: from Bible college and 15 years in ministry to leading Invitation Homes' 7,900-door Tampa maintenance division

[27:02] – How Bobby turned one of Invitation Homes' worst-performing markets into a top-five in the country within one year

[30:01] – A Saint Louis client scaled to 11 markets and 7 states without hiring a single employee, using Offerpad Renovate as his renovation infrastructure

Closing Remarks

If you're scaling your real estate portfolio and renovation costs are eating your margins or slowing your growth, Bobby's model is worth a serious look. Share this episode with an investor in your network who's been burned by contractors or is ready to expand into new markets. Subscribe, review, and share the show — and if you want to get control of your cash flow on the financial side, visit simplecfo.com.

Subscribe, review, and share this episode. And if you're ready to put real financial systems in place, visit simplecfo.com to schedule your free discovery call today.

Key Takeaways

1. Volume Is the Loudest Language — Contractors don't have marketing budgets. When you guarantee consistent pipeline and pay fast, you earn loyalty and wholesale pricing. That combination is how Bobby's team delivers institutional quality at a price private investors can actually work with.

2. Itemized Scopes Protect Your ROI — Lump-sum bids are where investors get burned. Bobby's team submits fully baked, room-by-room scopes with labor, materials, margin, and taxes on every line item. That transparency lets investors make real-time tradeoffs and actually understand where their money is going.

3. Culture of Accountability Scales — "What gets celebrated gets repeated" isn't just a slogan at Offerpad. Bobby built his reputation by teaching his team to own mistakes and communicate proactively, even when the news is bad. No news, he says, is always worse than bad news.

4. Scale Without Adding Overhead — One of Bobby's clients operates across 11 markets and 7 states with a small team and zero local hires. By using Offerpad's W2 project managers as their on-the-ground infrastructure, investors can say yes to good deals in markets they've never set foot in.

5. Confidence Is What Lets Investors Grow — Most investors hit an ejection button not because they run out of deals, but because they run out of trust in their partners. Bobby's model is built to give investors confidence in the renovation piece so they can stay focused on sourcing and scaling.

Transcript

00;00;09;21 - 00;00;37;15

Unknown

Welcome to the Profit First for Real Estate Investing podcast. Every week we bring you top investors and experts sharing how they create clarity, cash flow and consistent profit. This episode is brought to you by simple CFO. Profit first. Profit always. Lets go. My goal is to build relational equity as with units across across the country. And I you know, if I'm out making promises, I have to be confident that my people back home can keep those promises.


00;00;37;15 - 00;01;03;26

Unknown

And the only way I'm going to be confident is if, as if we're creating a culture that, you know, is, is with accountability and with ownership and stewardship, and it's wild, man, that people are still people no matter what, whether they're, you know, tapping on a keyboard or counting beans or swinging hammers or, you know, sewing dresses. And welcome back to the Profit First, where we want to help you make, spend and keep the money where, you know, you can put it in your pocket.


00;01;03;26 - 00;01;18;18

Unknown

So we have a special guest today who I think can help you with basically all three of those things, like where you're going to make more money, you're going to spend on what you really need to spend. And then at the end of the day, I want you to be able to keep the money. So Bobby, thanks for being on the show today.


00;01;18;23 - 00;01;35;13

Unknown

David. Thank you for having me, man. Honored to be here. Brother Bobby is probably one of the most energetic people I've met out and a lot of these events too. So like, he brings the energy and just another level there. I can tell you really like what you do. It seems like you solve quite a big problem in the real estate investing space.


00;01;35;13 - 00;01;56;22

Unknown

And I know, like sometimes I'll ask people that background, like I wanted to just get to the meet, like, what do you do with offer pad on the renovation side? Because it's so interesting that there's this whole division just to get the renovation when so many people are out there, like killing themselves on their own flips and like spending the money doing over, over budget all the things.


00;01;56;22 - 00;02;17;21

Unknown

And I just love to know, okay, what is this all about? Because then I'm going to have a million other questions from there. Yeah, well I appreciate it, man. So I mean, it started off like this. We're a publicly traded eye buyer. Right. So we by thousands of our own homes, my teams around the country, we renovate those homes and then we resell them in end of 20 or beginning of 23 when the rate situation changed.


00;02;17;22 - 00;02;35;07

Unknown

I mean, one time we were doing 100 flips a month or 100 renovations. We did that for years. It was insane. We were at that time in 20 states. My team was exponentially bigger than they are today. And my CEO came to me and he's like, hey, you've built this machine, this renovation machine. You got all this wisdom.


00;02;35;08 - 00;03;09;01

Unknown

Nearly a decade of experience, 40 something thousand flips under our belt. Right. We need to offer your services as a to other investors out there. Leverage you basically as a, you know, turnkey renovation property, not property project management solution for private investors. So we since then, I mean, it's been a wild ride, David. We've been able to for me, full disclosure, like, I keep my teams busy, I keep my people employed.


00;03;09;02 - 00;03;39;17

Unknown

We're leveraging, you know, the 60 to 70 million. We spend a year on materials and supplies and we're able to get it. Institutional level renovation service to a private, brand new fix and flipper, or a mid-size REIT or a big firm and everything in between. And it's been fun, man, and we've made so many new friends in the last couple of years that we've been able to do this, because we've been able to not only drastically affect their ROI, but I think we've given them the highest rate of return on their effort.


00;03;39;17 - 00;03;58;28

Unknown

There are, you know what I mean? Where like instead of them having to go out and chase down the painter and make sure the flooring showed up and why didn't the guy not call up? Like the private investors have been able to work on sourcing their deals or selling their deals, and we partner, they get to use, you know, my W2 employees as their W2 employees.


00;03;58;28 - 00;04;17;08

Unknown

And it's been fun, man. Like I was just telling you, I was I was just in Columbus in Cincinnati this week with, with some amazing clients up there. And I had an opportunity to speak with Tommy Haas Group on Monday night. About 25, 30 investors were there. They it was like a free for all pick my brain about project management and let's go Barry.


00;04;17;08 - 00;04;37;28

Unknown

Next morning I'm walking houses with a couple of their guys. Hey can you renovate this house for me? And it was it's beautiful man I love it. That's very cool. So okay I did that was one of my questions. So you go to a small town or something or you wherever USA and you're speaking to a group and so you just walk some properties with them of their active sounds like fixing flippers.


00;04;37;28 - 00;04;58;25

Unknown

And so what you'll work with individual investors like that and just do their projects for them. So it's like I've got some clients that I might do 2 or 3 flips a year with. Okay, right. And I've got a client right now that do 120 projects a month with, you know what I mean? And so and everywhere in between and quite frankly, like I enjoy it.


00;04;58;27 - 00;05;31;16

Unknown

Think about it like this. Like I'm leveraging my my employees capacity. So if an Atlanta I'm staffed to flip do 100 renovations a month right. Well, we only bought 70 homes this month or we only bought 30 homes this month by in Atlanta. Now, like I can say yes to all sorts of different investors in the greater city of Atlanta and just leverage that capacity instead of them having to go hire a project manager and manage the flow, the ups and the ebbs and flows of like volume, and is that profitable for them?


00;05;31;18 - 00;05;48;21

Unknown

Like what's like that overhead cost like now? Hey, when they buy one, they can just I tell people we're like that sports car that you never want to own, just want to rent on the weekends. You know what I mean? Yeah. You won't have to change the the oil or the tires, and we're built for speed and it's it's been fun, man.


00;05;48;23 - 00;06;16;04

Unknown

I have to ask. Go for your your background before. Like, did you come from like the this is obviously a publicly traded company. So this is like corporate. So like you built the systems the processes I I'm wondering about the people side of it. Like you've been around probably the mom and pop investors enough now where it's like you understand the pain of contractors now showing project managers, the GCS, you know, whatever it might be.


00;06;16;05 - 00;06;33;02

Unknown

So how have you built such an insanely large network? And it sounds like too, because like, you've been a part of the groups I'm a part of for years and like, you do a good job and like, you have a good reputation in these groups as well to like, how do you maintain quality with the quantity that you're doing?


00;06;33;03 - 00;06;59;05

Unknown

Yeah. So I think first off, like volume is the loudest language in this space. That's for independent contractor to know where his next job is coming from and know that he's got a pipeline he doesn't have or she they don't have business people. They don't have a ton of money to spend on marketing. So they they want to know that if they go fishing in this pond, they're going to catch a fish every time.


00;06;59;07 - 00;07;20;03

Unknown

And then it's a matter of how much does that cost to get that fish in, right? So for me, we created relationship based, transactions with our trades around like, hey, in Florida. I've found the best roofer who can do this at volume. He's going to give me a great price, like a wholesale based price. Yeah. And he's going to get 80% of my roofs and the whole state of Florida.


00;07;20;03 - 00;07;52;26

Unknown

And he's going to know, like, man, I what I'm getting is good value. I'm getting good customer service from him. What he's getting is a pipeline where he's not having to go chase and it works great. So we do that across all the trades around the country. It's been wild though. Like, you know, I've kind of got two clients if you will like one client are all my trade partners where I have to go a banjo lies our gospel and they get to know, like what we do, how they make money from us, how they say like what our why is like, hey, we're not the yellows in the screamers.


00;07;52;26 - 00;08;16;26

Unknown

But we will have very blunt accountability conversations. We're going to be boots the whole nine yards, right? Yeah, we pay our people ridiculously fast, right? If I'm going to ask them to partner with me, like my plumbers are going to get paid fast, my flooring people are going to get paid fast. Because if I'm asking them to do it cheap and I hold payments for 60, 90 days, like something's going to give, you know, something's going to be right.


00;08;16;27 - 00;08;43;14

Unknown

So we we kind of went through that minefield of like what moves the needle for us best and what we need from them. And then in the same way, like my job is to make sure I've got volume. Like if I'm making these promises to my trades, I've got to make sure everybody. So whether that's the offer pad owned homes or the client homes that we renovate on behalf of, and because our systems and our processes and and really David, are people are.


00;08;43;17 - 00;09;08;14

Unknown

I mean, full of integrity. Like if we step in it, we're going to own it, right? Yeah, we're going to we talk about ownership and give a shit or stewardship. If you don't like the four letter, you know what I mean? Like those are two hugely important like, markers in our culture at offer pad. And because we're, we're going to find whatever it takes to get it done right and make sure we're doing it with utmost integrity.


00;09;08;15 - 00;09;27;15

Unknown

Like, that allows us like, I'm proud of the relationships we've been able to make. I'm, I'm and I'm proud that like, I know like one of my electricians, I helped put his daughter through college. And I know, you know, my flooring guys, I've helped them move to all other states and expand their business. And you know that to me, like, I want to watch them win, too.


00;09;27;16 - 00;09;52;02

Unknown

And if they're winning and we're winning, we can take that same approach to our clients. And now they're just borrowing a well-oiled machine for when they need it. I love that, and it sounds like you've taken something that can be very corporate and you've made it very personal, you know, because it's like you are the eye buyer. You are the, you know, billion dollar whatever or hundreds of millions of dollars or whatever it is.


00;09;52;03 - 00;10;10;29

Unknown

And it's like now you're talking the language of the entrepreneur, like the core values and hiring the right people and having those relationships. Now, is that always been a focus of Offer pad, or is that like something that you spearheaded or like because, you know, usually it doesn't come across like that with, you know, with the bigger companies that they care about it as much.


00;10;11;00 - 00;10;31;23

Unknown

It seems like. Yeah, I mean, we have a pretty exceptional leader, our CEO. I mean, he's an awesome guy. Brian Baer, like, I've been working for him for a decade and a massive amount of respect for him. And one of the things that I'm grateful for, like, is he allowed me like I proved myself enough as a leader to where he trusts me to run my division.


00;10;31;24 - 00;10;54;15

Unknown

Right. And so, like our leaders, we will do like a yearly summit with our leaders. And we're we're nailing home leadership development. Like right now. All of my guys are going through a book together. The Need to Leave by David Burt, Need to Lead by David Burke, and we're challenging each other on it. We've got daily quotes. Sometimes the guys are passing back and forth, and the goal is like, how do I build them up as men and women?


00;10;54;16 - 00;11;12;28

Unknown

Because if I elevate their game as a leader, like via proxy, like my business is going to be elevated. Now, there's also the risk that like, hey, they might get to elevator and somebody wants to steal them. That's okay. Like that. That has happened. And I kind of take that more as like a a badge of honor, you know what I mean?


00;11;12;29 - 00;11;33;20

Unknown

That I left them better than I found them, but that our team like, there's a huge amount of effort from my leadership group about accountability, about ownership, about stewardship. And we I mean, we harp on it every day. We say, and they will probably roll their eyes. But like we always talk about what gets celebrated gets repeated. Right?


00;11;33;20 - 00;11;51;04

Unknown

And so like, we want to celebrate the right thing so that the behavior is followed. And then we always talk about leave it, leave everything better than you found it, whether that's an email, whether that's a scope of work, whether that's a home, whether that's a tough conversation. You know, I was honestly, I was just on a call with one of my directors yesterday.


00;11;51;04 - 00;12;08;01

Unknown

We had an escalation with a client in Texas where, you know, he bought a home with some permitting issues. And it was a it's a really tricky situation we're trying to help him through. And one of my guys dropped the ball on communication. He's like, well, man, I didn't have good news. And I was like, no news is worse than good then bad news.


00;12;08;01 - 00;12;28;27

Unknown

So let's have a communication conversation. I need you to go own this. I need you to make it right. And let's let's go figure it out. And, I would much rather have those, you know, a reputation for being that kind of. Yeah, leader or contractor or service provider as opposed to like, well, sorry we can't help you anymore and just close the door and leave, you know what I mean?


00;12;28;28 - 00;12;52;15

Unknown

So. Right. Yeah. This is I love this, and I love what you've built inside of offer pad. It sounds like you've really spearheaded this renovation piece. And you can tell the care and that you really want to help people. I did want to ask, when does it not make sense for someone to use the renovation side or the rent is there, is there like a box that or like I would love to know.


00;12;52;16 - 00;13;13;13

Unknown

Here's what we're really good at. We're at that median sales price and below, maybe slightly above and below that is our wheelhouse we're building. Not like luxury homes. Yeah we we can onesie Tuesdays those and knock every market in like certain markets cause I don't want to give you a bad. Yes. You know, I'd get a few bad yeses in my life and they are always more drama and they're more stressful.


00;13;13;13 - 00;13;35;07

Unknown

And I'd like to not repeat those mistakes. Right. Because technically, depending on the project, we could do that. But certain luxury flips are completely different. You know, the level of craftsmanship or the finished work type of it's just it's a different ball game, especially if you're like, if you're working with an interior designer, like, sure, we're probably going to pass, you know what I mean?


00;13;35;15 - 00;13;56;26

Unknown

Yeah. One like, your cost of your business is going to be extremely high and like, it's right. And from a operational standpoint, it just gets muddied. Another reason that's probably not good to use this. Like if you're wanting wanting an addition built on your investment house, like that's not us. And then we don't we also don't do any retail renovation.


00;13;56;26 - 00;14;21;21

Unknown

So I can't go work for David Richter's personal house. You know what I mean? But I can work, right? I we only work for investors and companies, but what's really good, you know, we've got clients that are doing like the section eight voucher rentals other way like the higher end, nicer institutional, you know, six $700,000, you know, renovations and flips and, and everywhere in between.


00;14;21;24 - 00;14;37;12

Unknown

Like, that's what we're really, really good at. What about the skill set of the investor? What if they're newer versus it's obviously seasoned you can work with. But what if they're just getting in, you know, you meet him at an event like you were just a Tommy Haas and it's like, hey, this guy's in the middle of his first flip, but he wants this second flip.


00;14;37;14 - 00;14;56;27

Unknown

You know, like, is that something that you would do it? Okay, I actually prefer that because there's a couple things that like, the coaching me and the former pastor, I was a pastor for 15 years in a previous life. And like, that part of me, like, I want to save them from making some of the dumb decisions and the hard lessons that I learned.


00;14;57;00 - 00;15;18;11

Unknown

You know what I mean? Okay. And I learned a lot of these decisions, you know, at an institutional level, that's a little bit more forgiving than a private investor making the same mistakes. And so if we can help, like, I understand that, you know, sometimes new guys are a little bit more hands on. And like, we're going to help, help share some wisdom with them.


00;15;18;11 - 00;15;37;09

Unknown

And yeah, it's a lot easier. I mean, it makes it so much more easy for them. And now I get it. For me, that's a little bit more hand-holding. But if it's in a market where I've got capacity, I'm willing to do that. Okay. So then what about since this is the first sorry podcast, I have to ask Marja.


00;15;37;10 - 00;15;56;25

Unknown

Like, what about Marja? Like, that's where I feel a lot of people go through this process and on the fix and flip, and if they are on their first two, you know, maybe they don't know how to budget it. Like, do you walk them through if this is good for them to go? And like, I don't know, I don't know your process, I guess to know, okay, yes, I want to work with this person because the deal is good.


00;15;56;25 - 00;16;13;06

Unknown

Or will you just say like, we'll finish the flip for you? And you know what you make on the back ends? What you make on the back. I'm just very curious on that. Yeah. So I mean, we are a service provider for renovation services, so we're not we're not going to give them I'm not a licensed agent. I'm a licensed general counsel.


00;16;13;14 - 00;16;37;10

Unknown

So I'm not going to give them the real estate acquisition or disposition authority. What I can give them is ten years. Well, longer than that. But I used to work for invitation homes here in Florida, help run their Tampa branch, manage about 7900 doors on the rehab and maintenance side before this. What what I can give them is 50, you know, almost 15 years of wisdom.


00;16;37;10 - 00;16;54;19

Unknown

And, hey, if it was our house, this is how we would approach it. This is how like our rental clients would approach that, that have been doing this forever. And the way we submit a scope to them and help them, like we refuse to do the lump sums like, hey, new kitchen, ten grand. What the heck does that mean?


00;16;54;21 - 00;17;11;20

Unknown

David? You know what I mean? I mean something different to every and there's zero accountability. And honestly, that's how we've seen so many people get burnt or chewed up and spit out. So okay, we will we do room by room, itemized unit measure costs. You're going to see everything. And when we submit a scope of work, I call it fully baked.


00;17;11;21 - 00;17;30;06

Unknown

Right. It's going to have labor material margin and taxes on every line item. And so we've already pre negotiated rates. So when say we're doing a house for you and we're doing your kitchen. And man you need to find a way to shave some money off of this thing. Well yeah. How about this. Instead of replacing the cabinets let's x that out.


00;17;30;07 - 00;17;52;13

Unknown

You know exactly how much you took there. We'll just paint the cabinets or refinish them or what, you know, and it's now you're seeing real time where your money's going towards that. That's going to help you understand. Does that fit with our ARV we're trying to hit? Is that get us to the rye? We're trying to go through, and we try to approach it as a, a partnership in the sense like, I'm not I'm not trying to get one and done.


00;17;52;15 - 00;18;10;08

Unknown

Like, if this is your second flip, I want you usually have for all the next, the next hundred flips or whatever. And I want you to have confidence that you can do it, because that's where I think a lot of investors, I don't know where they hit the ejection button is like they they stub their toe too many times.


00;18;10;08 - 00;18;35;00

Unknown

They they're second guessing themselves or they don't have partners, whether it's title or whether it's, you know, on the financial side, taxes, renovation that they have confidence in which. So that erodes their confidence. And if I can like here's my whole why I'll just give it to you like this I preach and stuff like my why is like, I want you, the investor, to see us as the renovation solution that you can have confidence in.


00;18;35;00 - 00;18;59;23

Unknown

And so like if you are confident that I can carry your renovation with stewardship man, then that's going to make you more confident to go source your next 20 deals and make, you know. And so that's how we're trying to approach it. All right. I have to pause the episode real quick. If you're a real estate investor who's tired of wondering where your money is going or why you're closing deals, but still feeling broke, you need to talk to simple CFO.


00;18;59;25 - 00;19;32;23

Unknown

Simple CFO is profit first certified and fully endorsed by Mike McCall. It's the creator of Profit First himself. Our team specializes in helping real estate investors finally get control of their cash flow. So you keep more money, you pay yourself consistently and build a business that doesn't run on chaos. We'll help you implement the profit first system the right way, so that the financial processes you've been missing, and give you a dedicated fractional CFO who actually understands investing and keeping track of your numbers on flips, wholesales, rentals, private lending, all of it.


00;19;32;23 - 00;19;57;06

Unknown

So if you want predictable profit instead of living, deal to deal, head over to simple CFO and book your financial clarity call today. That's simple CFO. Com stop living in confusion and start keeping the money you work so hard to earn. Now back to the episode. Okay, now I love that. And I love where you you've really taken this and brought it to the individual investor.


00;19;57;06 - 00;20;13;12

Unknown

And now they can have this opportunity where it's. And it sounds like what you said, that you are a service provider. So they're just paying for the renovation and everything that you're doing on the renovation side. And it's not like an equity type thing where you come in and it's like you're getting part of equity in the deal.


00;20;13;12 - 00;20;30;21

Unknown

Or do you ever do that? Or it's more of just a I'm the service provider, but you're the partner on the renovation, making sure that it gets across the finish line and they're happy with it. Yeah. And what's really cool to is our work. It includes our W2 project manager will be boots on the ground multiple times a week in your head.


00;20;30;23 - 00;20;48;24

Unknown

And then there'll be a renovation director, that project managers boss who's going to have directorial oversight. He's keeping his PM to task, and then he or she are going to come in and they're going to walk the house alongside of it. So I'm sure you've seen this in all the mastermind you're part of. Everyone has their own CRM.


00;20;48;26 - 00;21;08;16

Unknown

So it's like, how do you work with people and their different systems and everything that they are using to track internally? Do they have to adapt to what you're using or do you have like a set here, here's here's how we upload pictures, here's how you view them. Or like I'm just wondering what systems use we we we utilize realize a program called Company Cam.


00;21;08;16 - 00;21;31;23

Unknown

And so that's one of those things that like a lot of the folks that we use, we can't recommend it higher enough. It's an incredible opportunity to share pictures. We have our own proprietary software. You know, we built it. So like you, our clients don't have access to it. But what it does is it gives you a detailed scope of work in an Excel or a PDF.


00;21;31;23 - 00;21;48;03

Unknown

And that's right over and then you as the client, whatever you do with it, you do with it. And we submit pictures and we'll give updates. So you've got your own systems and stuff. So it's not like that. You have to adapt to anyone's because I was like, that sounds like a logistical nightmare, but you're just okay, here's what you get.


00;21;48;03 - 00;22;04;06

Unknown

As part of the renovations. We're going to send you the pictures through this. We're going to send you the scope of work. We're going to send you the updates. However, through this, you know, through your. Okay, honestly, like the most important thing you get is you get a W2 project managers phone number. You know, I mean it's going to be walking that job for you.


00;22;04;06 - 00;22;20;21

Unknown

And like I, I typically like when I'm meeting with new investors, you know, I'm going to share our services. We're going to have the conversation and then I'm going to but I'm not the local guy doing it. So I'm going to make the warm handoff to their director who like, if it's here in Florida where I live, it would be Brandon.


00;22;20;21 - 00;22;36;09

Unknown

He runs Day of Florida for me. He's got project managers all over the state that are W2. And so I want you to know Brandon. So when you're if you have an escalation or a new project or whatever, like you've got one point of contact that you need. And then if you're in Jacksonville, he's going to give you Christmas film.


00;22;36;10 - 00;22;57;13

Unknown

Or if you're in Saint Petersburg, he's going to give you Dillon's phone number, you know, and you're going to have that. And now all of a sudden, you don't have to be two places one time. It's pretty cool. We have a client of ours. They are a single family rental company. A couple thousand doors. They're out of Dallas, and he doesn't have a single employee in the six states that he operates in.


00;22;57;13 - 00;23;15;08

Unknown

But he has the phone numbers for every one of my project managers. And we we partner in such a way that he almost feels like there is employees like kind of, you know, temporary employees. And and I'm like, I'm not worried about that. Like, yeah, absolutely. You get to have access to my people. And then we just keep swinging hammers warm, you know, 10 or 12 times a month.


00;23;15;08 - 00;23;41;24

Unknown

And it works out great. Yeah, especially. And sounds like you're helping people, whether they want to scale or whether they want to just have a better process in place or like, especially if it's someone that's coming into this world, the real estate world, and they haven't done something. And this sounds like an incredible opportunity to make sure that because I'm sure you've heard those horror stories or been a part of those horror stories, you know, like when people are first getting off the ground and then they're like, overspend, don't know what they're doing, get taken for a ride by the contractor.


00;23;41;24 - 00;23;59;07

Unknown

This sounds like a much safer way to get into it as well to or to scale, especially if they're in that 1 to 10 range and they want to go to that next level of like, you know, doing ten plus a year even not just a month, but a year, and they want to scale up. So this is awesome, I did I want to ask you a personal question, Bob.


00;23;59;08 - 00;24;18;09

Unknown

You if you're okay with this, if not we'll just edit it out. But you had mentioned you were a pastor before. I just wondered what brought you from the Pastor Hood to real estate investing and like, what if I don't know? Do you have a story there? Or journey I blew? Like, it's, So I was a church planner.


00;24;18;10 - 00;24;40;15

Unknown

Was a music pastor, like, new. That's what I wanted to be. Yeah. You know, with the Bible College in Palm Beach, Florida. Loved it and had been in Tampa the rest of my whole life was going, excuse me, was going through a divorce and stepped down from being a full time ministry. Didn't want to, you know, put my church through any drama.


00;24;40;15 - 00;24;58;29

Unknown

And one of the guys who is a good friend of mine went to my church. He was the president of Invitation Homes Florida, where? Jacksonville, Miami, Tampa, Orlando. And, he's like, hey, I need a leader. We their invitation was only maybe a year and a half old at that time. So they're still still building the ship mid-flight.


00;24;58;29 - 00;25;20;18

Unknown

And he's like, I need a leader. Would you come help me manage vendors and escalations? And so I had always been handy. I literally helped build churches. And I used to, when I was in a band back in trying to be a rock star. Back in the day, we it was a Christian rock band. We ended up working for, like a habitat for humanity type of organization we were building and destroying.


00;25;20;20 - 00;25;41;15

Unknown

So I've always been decently handy and but people and leading people, it's been I don't know if you want to call it a gift or like I've always just been into. Yeah, who you are. It sounds like you work well with people, the relationships. And this is a natural progression where now you've got lots of relationships all over the country and continue to make them.


00;25;41;17 - 00;25;57;17

Unknown

And it sounds like a couple of years ago when you talked with the CEO, he gave you the opportunity to make it even more individualized of like, now you're going to a small group like, you know, Tommy Haas, that's Quinn together. Good group of investors. And like, how can we help you? What can we do? It sounds like that's that's been your heart all this time.


00;25;57;22 - 00;26;18;13

Unknown

Yeah, well, because I think I use a lot of that the leadership stuff that, you know, mentors and pastors and books and all that stuff that paid into me. I use that more than the calculations I had to memorize for my GC test. You know what I mean? I use and, you know, my goal is to build relational equity as we're doing this across across the country.


00;26;18;13 - 00;26;44;02

Unknown

And I, you know, if I'm out making promises, I have to be confident that my people back home can keep those promises. And the only way I'm going to be confident is if, as if we're creating a culture that, you know, is, is with accountability and with ownership and stewardship, and it's wild, man, that people are still people no matter what, whether they're, you know, tapping on a keyboard or counting beans or swinging hammers or, you know, sewing dresses and, it's wild.


00;26;44;02 - 00;27;02;00

Unknown

So I get an opportunity to go work for invitation homes and felt like a fish out of water, you know what I mean? But like, okay, I figured out where we were broken and where we needed to fix, and within two years, I helped lead, you know, our maintenance division there. He said 7900 doors we were managing at the time.


00;27;02;00 - 00;27;22;07

Unknown

We were like one of the worst performing ones. And I was happy. I was proud because we within a year we were top five performing in the country. And it's not because I have some secret sauce or secret weapon. It was like we just started creating a different culture and of accountability and expectation and setting those expectations and holding people accountable again.


00;27;22;09 - 00;27;39;17

Unknown

Right. And it was it was wild. And then from there, you know, I had an opportunity to go lead, offer. Pat, I did a brief stint where there was a general contractor in Tampa that I ended up having to dismiss from Invitation Homes, and they came back to me and said, hey, Mister Bobby, will you help fix this?


00;27;39;17 - 00;28;01;27

Unknown

And so I went, and left invitation to go work for the actual GC firm and learned a lot on that side too. And then offer Pat asked me to help start offer Pat, and the rest has been history. And it's been beautiful, man. I'm so proud. Like, one of the things David I'm the most proud of is like, you know, I just saw a couple of my guys just this month hit their seven year mark with me.


00;28;01;29 - 00;28;22;08

Unknown

You know what I mean? In leadership. And, you know, I get to be in Atlanta next week with my team there. And some of those guys have been with me five plus six plus years. And you make friends and relationships and, you know, I care for my people. And, you know, I like like I want them to thrive too, because if they're thriving, then the team will thrive.


00;28;22;08 - 00;28;39;26

Unknown

And if the team survive and then the clients are going to thrive. And if the client's thriving, then the company's going to thrive. And so it makes a lot of sense to me to do it. Now. That's awesome. And I love that progression. And this has been a great conversation. I love what you're doing in this space. So if someone wanted to reach out, how would they get hold of you and get the get this process started?


00;28;39;28 - 00;28;56;29

Unknown

Yeah, they can go to offer pad renovate. There's going to be a quick little form right there. Fill it out. We'll put something we'll put 20 30 minutes on the books and it could be anybody like, let's find out if we're the right fit, if we're in the right area. Like I said, we're 20 plus markets, 15 states.


00;28;57;02 - 00;29;11;01

Unknown

I live here in the greater Tampa Bay area, but I'm on an airplane every week. It seems like this, you know, so I know there will be an opportunity for us to meet in person and we'll we'll grab 20 minutes, we'll figure it out, and then we'll get the ball rolling. Cool. Very cool. So that's offer pad com.


00;29;11;02 - 00;29;33;09

Unknown

Forward slash renovate. So if you're just wondering I would just go there and at least check it out. And it sounds like Bobby that they could go there. Whether they're doing one deal or a thousand deals a year. Is this just where are they in that process, and do they need that help? And if they want to expand, it's like there's so many opportunities that I could see for this, just depending on what that investor wants to do and where they want to take their company.


00;29;33;09 - 00;30;01;08

Unknown

So I've enjoyed this because Bobby, I've been like, okay, give me the brass tacks. Like, now we got this conversation. I got to dig in a little bit deeper because I've seen you on stage and we passed, you know, like ships in the night some places. But getting to interview you, this has been awesome, because it sounds like you've also brought humanity as well to like, where corporations can have more of that corporate face and you bringing more of that personal, that reputation, that relationship, and that you really want to help people and you've got that heart for people, which has been amazing.


00;30;01;08 - 00;30;20;15

Unknown

So is there any last wisdom that you have here for the people listening, either on the renovation side or just anything or whatnot? I'll tell you, it's a cool story that that I'm pretty proud of. So one of my clients in Saint Louis, he would do section eight voucher based rentals. And there are parts of Saint Louis that are not fun to renovate in.


00;30;20;15 - 00;30;40;00

Unknown

I mean, they're pretty they're pretty scary areas. And we have we do a lot in those areas. And we created a relationship. You know, we did 30 or 40 for him in his in his first year with us, and he went and raised some money to try to take this section eight voucher based rental and take it scattered site multi-state.


00;30;40;00 - 00;31;01;17

Unknown

And he raised that money based on our partnership. Right. Knowing that like, hey, I will go buy homes wherever offer pad renovate is right. Yeah. Trying to renovate the wood so he raises his money like I'm the most proud. Like we're swinging hammers from today and 11 markets, seven states. And he didn't have to go hire a single other employee to do that.


00;31;01;18 - 00;31;18;21

Unknown

Yeah, and he had a small team already. And instead of like you would think, hey, we expanded to seven states. How many more people do we have for overhead wise? And I'm sure the CFO mind. And he was going like, well, what is that going to cost? And how's that going to reduce our but like the opportunity to scale even to other markets.


00;31;18;26 - 00;31;37;03

Unknown

I mean, say, I'm sure some of your clients will see deals come across like, man, Minneapolis. I'd love to do that. I don't know anybody there or hey, Dallas, I would love to do that or Charlotte and and now like, I feel like we give folks the opportunity to say yes to a good deal because the biggest question mark is like one, I can't I don't know anybody in Charlotte.


00;31;37;03 - 00;31;58;27

Unknown

I don't know anybody in Vegas. How am I going to do this? And two, I can't drive and fly up there. But if you have somebody like us, like, I'm I'm proud to solve that solution for folks and it gives them more of an opportunity to say yes. And when you're looking at the bottom line of their portfolio or their net worth or the business that they're growing, like, how can they scale?


00;31;58;28 - 00;32;16;26

Unknown

I mean, I ask this every day, you know, and my boss has asked me this every day. How can we scale without having to encourage more overhead? Right. I think this is a pretty cool solution, quite frankly. Yeah, it is now that I love that. So that's offer pad for renovate. Bobby, thanks for being a part of this today.


00;32;16;26 - 00;32;31;01

Unknown

And if you're listening to this and you're like, hey, I want to scale, I would definitely check them out. Then if you're going to make more money, you need to make sure you have a process to keep it. Making sure that know where your dollars are going. So you could go to simple CFO as well if you need help on that side.


00;32;31;01 - 00;32;47;07

Unknown

If you're just a financial mess and you don't want to look at anything, we'll help you there. We'll make sure you get out of that mess. So go to simple. But Bobby, thank you again for being a part of this today. And you're a great guest. And honestly, I love getting to know more about Offer Pad and really the renovation side.


00;32;47;07 - 00;33;10;19

Unknown

So I really enjoyed our conversation. And if you're listening to this as a listener and you're tuning in. Make sure you make profit a habit in your business. Thanks again Bobby. Thanks, David. Appreciate it man. That's it for today's show. Be sure to subscribe, review and share this episode. If you're serious about financial systems and keeping more of your profit, visit simple CFO to take your free discovery call today.

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